THOUGHT PROVOKING ARTICLES FROM COUNT AND OUR VALUED CONTRIBUTORS
It’s not easy to talk to clients about what will happen if they lose their mental capacity through illness or injury. But having a difficult conversation now could make an enormous difference to their...
The design of your office can say a lot about your business. To get it right, ask yourself these 5 questions.
Success in business is rarely achieved overnight. Instead, it takes years of careful thinking, planning and refining – and learning from the experience of others. Mark O’Brien from Count’s Member Firm...
While technology is changing the way accountants and advisers operate, there’s no replacement for human connection. Count Pinnacle Award winner Bob Reus explains why a clear value proposition and stro...
Support your female clients by giving them the knowledge and tools they need to navigate their own financial journeys.
If you want to create the best possible client experience, making yourself more accessible can go a long way.
Even though referrals from loyal clients can give your business a tremendous boost, many accountants and financial advisers struggle to start the conversation. But according to referrals expert David ...
Over the last 15 years, Damien McKern and the team at McKern & Associates have built a loyal base of accounting clients. With a view to provide an even more comprehensive service to his clients, in 20...
According to Jake Reus, Partner and Head of Financial Planning at Bob Reus & Co, there’s always room for improvement when it comes to serving clients. His efforts have paid off, with the firm growing ...
With the impact of automation on accountants and advisers a hot topic, sometimes, the importance of knowing your client can be overlooked. Count Pinnacle Award winner Jim Pickersgill explains how putt...
It’s a big concern for young accountants looking to move into financial advice: how can you break from tradition … and also bring your older colleagues along for the ride?
The 32nd annual Count Conference was packed with valuable insights for Australian accountants. Here are seven highlights.
Technology is on the rise in the accounting industry and not necessarily a threat to your existence. Think of it as an opportunity to deliver even better service to your clients.
Here are some ways you can reward your staff for their hard work throughout the year.
Moving into aged care is a life-changing decision – which is why your clients need to start planning early. Here’s how you can help them make a smooth transition into their next life phase.
The success of your business depends on the relationships you build with your clients and your team. Expert Chris Helder can teach you the art of effective communication in seven simple steps.
With the new SMSF licensing rules now in place, what are the potential risks for unlicensed accountants who continue to provide SMSF advice? To find out, we spoke to Count Financial’s CEO, David Lane.
The transition from accounting into financial advice is a big step — but if you get it right, the benefits for your firm will speak for themselves. Here’s how Smart Business Solutions are making the m...
Want to give your accounting firm the best chance of future success? Then you need to start focusing on these seven key areas.
As competition gets fiercer for accountants and financial advisers, how can you make sure your message gets across to your clients?
With close to 7 million Gen Xs & Gen Ys in Australia, it's time to start reaching out to the people who don’t yet have an accountant or financial adviser.
Think long term if you want to make self-managed super a lucrative and sustainable part of your business.
The government proposed widespread reforms to Australia’s super system. SMSF clients may need to rethink their super strategies before the changes take effect.
As the regulatory landscape continues to evolve, your accounting firm’s communication and marketing strategy should too. Here’s what some of the more successful firms are doing to set themselves up fo...
If you’re making the transition from accounting to advisory services, what does it mean for your professional indemnity cover?
Colonial First State shares insights into some of the key trends shaping the global economy.
CommBank released the Accounting Market Pulse for FY16. The report captures the sentiments of a cross-section of different-sized firms around the country.
When you’re running your own accounting firm, it’s easy to get caught up in the day-to-day tasks that keep your business going. What’s not always so easy? Stepping back to look at the bigger picture.
Today’s new recruits could be your firm’s future managers and partners. So how do you attract the best talent for the job?
With job mobility on the rise, hanging on to talented employees can be a challenge. So how can you build a workplace that encourages up-and-coming staff to stick around for the long haul?
You’ve invested a huge amount of time, energy and capital into building a successful and profitable accounting practice. But when the time comes for you to exit the business, will the right person be ...
As technology continues to disrupt traditional accounting models, forward-thinking firms are uncovering new opportunities and ways to future proof their business.
The decision to integrate advice into your service offering is big. One that has paid off for the GNS Group of Melbourne.
Before choosing the right licensing model for your firm, think carefully about the pros and cons of each option.
CONFIDENCE IS ON THE RISE AS ACCOUNTANTS LOOK TO THE FUTURE: KEY TAKE OUTS FROM THE COMMBANK ACCOUNTING MARKET PULSE14 December 2015
The business landscape is changing faster than ever before — so what does this mean for accountants in the years ahead?
Dr George Beaton shares his research insights on how to successfully take public accountancy services to market.
Approaching the advice conversation in the right way is key to creating deeper client relationships, better outcomes and a more profitable practice.
With the rise in online services and accounting software for data management and book keeping, switched on accounting firms are beginning to look at higher value added advisory services and client eng...
Do you know what your clients like about your business and what they don’t? There is a simple way to find out everything you want to know – ask them!
What’s the best way to use technology to ensure growth and profitability? And how can you harness it to enhance the client experience and ensure customer satisfaction?