Terms and Privacy Policy
Terms of usePrivacy Policy
Terms of use
Count Wealth Accountants® website ("the Website"). This
Website is owned and operated by Count Financial Limited ABN 19 001
974 625 ("Count"). Your access to the Website is subject to
these terms of use, the Count Privacy Policy, and disclaimers of specific
parts of the Website ("Terms of Use").
Your use of the Website constitutes your agreement to the Terms of Use. You can review the Terms of Use by following links labeled"Terms of use" at various points within the Website.
Location of Server
The Website is hosted from a server located in the State of New South
Wales, Australia. All data stored on the Website is stored in New South
Wales, Australia.
Accuracy of Information
The information on the Website is provided to you "as is"
by Count in good faith and has been derived from sources believed by
Count to be reliable and accurate at the time of providing it. Count
does not guarantee the accuracy of information on the Website.
Disclaimer
To the extent permitted by law, Count and its employees, agents and
authorised representatives exclude all liability for any loss or damage
(including indirect, special or consequential loss or damage) arising
from the use of, or reliance on, any information on the Website whether
or not caused by any negligent act or omission. If any law prohibits
the exclusion of such liability, Count hereby limits its liability,
to the extent permitted by law, to the resupply of the said information.
Not a recommendation, offer or invitation to invest
The information on the Website is not intended to be a recommendation,
offer, or invitation to take up securities or other financial products
by any company or person. This information is general advice only and
does not take into account your or any particular investor's particular
circumstances. You should always consult your Count Wealth Accountants
adviser for advice that addresses your specific needs and situation
before making investment decisions.
You should seek professional advice as to the implications of particular investment decisions and options.
The Australian Position Only
The information contained in this Website relates only to Australia
and not to any other country. Any references to dollars are references
to Australian dollars, unless otherwise specified.
Links to other sites
Count has not reviewed any of the websites which link to this Website
or to which this Website links. Count is not responsible for the content
of any other websites or pages linked to or linking to this Website.
Count does not endorse or otherwise sponsor such links. Such links are
provided solely for your convenience and information. Following links
to any other websites or pages shall be at your own risk.
There are links from the Website to online services provided by Sanford Securities Ltd ("the Sanford Site"). These are provided by and subject to the Sanford's conditions of use.
Linking Policy and Trade mark notice
Count is the registered owner in Australia and various other countries
of the following trade marks, including "Wealth Accountants"
and the Count ‘Star Man’ logo with the words "Count
Wealth Accountants" ("the Trade Marks"). Count uses the
various Trade Marks in the course of providing products and services
to its advisers and their clients.
The Trade Marks may not be used as trade marks or in connection with the supply of goods or services by any other person (including Count Wealth Accountants advisers and their clients) without prior permission in writing from Count. Count has developed strict guidelines as to the manner in which the Trade Marks are to be used by authorised users.
You may only provide a link to this Website from a website provided that you link to the home page (http://www.count.com.au or http://count.com.au), and use as the linking text "Count Wealth Accountants". To link in any other way, you must first obtain the permission of Count (permission@count.com.au).
Copyright
© 2000 Count Financial Limited ABN 19 001 974 625 and contributors.
The material on this Website is protected by Australian Copyright Legislation
and in copyright legislation in other countries.
You may view this Website and its contents using a web browser. You may make copies of portions of this Website solely for your own information, research or study provided that you do not modify the copy from how it appears on the Website and include the copyright notice appearing above on the copy that you make.
Save for the foregoing, you must not reproduce, frame (by whatever means), link to or otherwise use any of the material on the site without first obtaining the written permission of Count (permission@count.com.au), or unless specifically permitted by the Copyright Act 1968 (Cth) or similar copyright legislation.
Privacy Policy
Count respects your privacy. As we develop our online presence, we will
revise our Privacy Policy to reflect our practices and to meet any legislative
or other requirements.
From time to time, you may choose to provide us with personal information, we will only use this information for the purpose of providing you with the service that you have requested. We will not sell, share, or reveal any of your personal information, unless you have specifically requested that we do so.
Count takes your privacy and the privacy of its affiliates and their clients very seriously. We have practices which include the secure storage of personal information and safeguards against the accidental release of personal information.
If you have any concerns about your privacy and the use of the Website or any of Count’s services or products, please contact privacy@count.com.au.
Count Wealth Accountants ® is the trading name of Count Financial Limited, Australian Financial Services Licence Holder Number 227232. ABN 19 001 974 625.
Gold Fields House, Level 19, 1 Alfred Street, Sydney NSW 2000
Privacy Policy
STATEMENT OF PRIVACY POLICY – February 2003
Count Financial Limited is an Australian Financial Services (AFS) Licensee,
specialising in providing financial services to Australians through
our network of accountants and financial advisers.
Protecting your personal information is important
Count Financial Limited respects your privacy and is committed to protecting
your privacy. At Count, we understand the importance you attach to information
that identifies you (your ‘personal information’) and we
want to help you protect it.
We are bound by, and committed to supporting, the National Privacy Principles (NPPs) set out in the Privacy Amendment (Private Sector) Act 2000.
The information set out below provides an overview of how we will protect your privacy.
What personal information we collect about you
In the course of our activities, we collect and hold personal information
about you. Your personal information is collected for the purpose of
providing you with the service(s) you have requested. The nature of
personal information we collect from you will depend on what you have
provided us with. Generally the type of personal information we collect
may include your name, your mailing address, telephone number, e-mail
address, date of birth, income and other financial details, employment
details and credit history.
We collect most personal information about you, directly from you. We will only collect personal information from you that are necessary for one or more of our functions and activities. We will only collect personal information from you by lawful and fair means, without being unreasonably intrusive, such as when you apply for an Authorisation from Count Financial Limited, subscribe to our newsletters, visit our website, deal with us over the telephone, send us a letter, have contact with us personally etc.
At or before the time we collect personal information from you, we will take reasonable steps to inform you why we are collecting that personal information, who else we might disclose that personal information to and what will happen if you do not provide personal information to us.
Wherever it is lawful and practicable, we will give you the option of not identifying yourself or not providing personal information when dealing with us. However, failure to provide full and complete information we request may mean that we are unable to provide you with the services you have requested completely and properly.
Once we hold your personal information we will take reasonable steps to keep it accurate, complete and up-to-date. We will de-identify and destroy the personal information we hold about you once our legal obligations cease.
What about sensitive personal information?
In certain circumstances such as when you make an application for an
Authorisation from Count Financial Limited, we may request sensitive
information such as details of any memberships to an accounting or financial
planning professional body, criminal history and health details from
you. We will ask you to consent to our proposed uses of the information.
We may also collect personal information incidentally. By providing
us with unsolicited sensitive personal information incidentally, you
consent to us using the information subject to applicable laws.
How we use your personal information
We will only use the information you provided for the purpose of providing
you with the service(s) you have requested. Your personal information
will only be used for the main purpose of collection, except where you
consent to us using that personal information for another purpose, where
the other purpose is related to the main purpose and you would reasonably
expect us to use the personal information for that other purpose, or
where it is permitted or required by law, or we reasonably believe it
is necessary on health and public safety grounds to use the personal
information for another purpose.
From time to time, we may also use your contact details for marketing communications activities. We respect your choice to opt out of these activities. Should you decide you do not wish to receive marketing or promotional materials from us at any time, please let us know by sending us an e-mail at privacy@count.com.au or write to us at Reply Paid 644 GPO Box 3323 SYDNEY NSW 2001 or call us on (02) 8272 0292.
Will we share your personal information to outside parties?
We will not disclose your personal information unless the disclosure:
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is required, or allowed under law, or in connection with legal proceedings; |
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has your consent (expressly or implied); or |
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is to organisations with whom we have a business relationship who are bound by strict confidentiality. For example, those authorised by us to provide limited financial, administrative and other services on behalf of us. We will only provide these organisations the information they need to deliver the service. You agree that not all recipients of your personal information may have privacy policies equivalent to Count’s and you consent to the disclosure of your personal information for those purposes. |
Access to your personal information
You can request us to provide you with access to personal information
we hold about you. We may allow an inspection of your personal information
in person, or provide copies or a summary of relevant documents, depending
on what is the most appropriate in the circumstances. Any charge we
make for providing access will be reasonable.
Your request to access your personal information will be dealt with in a reasonable time. Note that we need not provide access to personal information if a request is frivolous, or where to provide access would pose a threat to health or public safety, unreasonable interference with another person’s privacy, or be a breach of the law. If we refuse access, we will provide you with reasons for doing so.
Accuracy
To enable us to keep our records properly, please notify us if you believe
that any information we hold about you is inaccurate, incomplete or
out of date and we will take reasonable steps to ensure that it is corrected.
You can notify us by sending us an e-mail at privacy@count.com.au or
writing to us at Reply Paid 644 GPO Box 3323 SYDNEY NSW 2001 or calling
us on (02) 8272 0292 and we will take reasonable steps to ensure that
it is corrected.
Use of cookies
Like most websites, this website uses cookies to improve the functionality
of our website. When you visit our website, details about your visit,
such as time and date, pages accessed, duration of visit and type of
browser may be recorded. This information is collected for statistical
purposes and as such cannot identify you individually.
The cookies used on Count’s website are non-persistent, which means that when you browser is shut down, the cookies are automatically deleted. Most Internet browsers are set up to accept cookies. If you do not wish to receive cookies, you can change the settings of your browser to refuse all cookies or to notify you each time a cookie is sent to your computer, giving you the choice whether to accept it or not.
Our security procedures
Count takes your privacy and the privacy of its affiliates and their
clients very seriously. We will take reasonable steps to protect any
personal information you provide to us from misuse, loss or unauthorised
access, modification and disclosure. We review our security procedures
from time to time and update them when relevant.
When you register for secure parts of our website such as My Net Wealth, you will be issued with a password. In addition, you may be asked to nominate a password in other sections of our website. Your password is essential to accessing your information, therefore you should keep it secured and change it periodically.
You should also ensure that once you have finished accessing the secure parts of our site, you log off completely. As additionally security, My Net Wealth has a timeout facility that automatically log users out of the system after a period of inactivity, currently 15 minutes.
Identifiers
We will not adopt as our own, any identifiers you may provide to us
such as TFNs, Medicare numbers etc.
Links to other sites
Count’s website have provided links to other sites for you to
access. You should be aware that these other sites are not subject to
our privacy standards and procedures. You will need to contact them
directly to ascertain their privacy standards.
Changes to our Privacy Statement
This information relates to our current privacy standards. From time
to time, we may vary our privacy standards for any reasons. We will
publish any changes on this website. This privacy statement was last
amended in August 2007.
Complaints Resolution
Count is committed to providing a fair and responsible system for the
handling of complaints from parties whose personal information we hold.
We will address any concerns you have through our complaints handling
processes. If you have any concerns regarding the way we have handled
your privacy please send us an e-mail at privacy@count.com.au
or write to us at Reply Paid 644 GPO Box 3323 SYDNEY NSW 2001. However,
if you wish to take matters further, you may refer your concerns to
the Office of the Federal Privacy Commissioner.
Contact us if you wish to discuss about our privacy policy
If you seek further information regarding this Privacy Statement or
have any concerns about your privacy, please contact our Privacy Officer
by:
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E-mail at privacy@count.com.au, or |
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Writing to us at Reply Paid 644 GPO Box 3323 SYDNEY NSW 2001, or |
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Telephone on (02) 8272 0252. |
Count Wealth Accountants ® is the trading name of Count Financial Limited. Australian Financial Services Licence Holder Number 227232. ABN 001 974 625.
Gold Fields House, Level 19, 1 Alfred Street, Sydney NSW 2000.